Friends and Colleagues, we are at a critical point. The question is, how will we support each other and how quickly can we pivot to respond to this pandemic? For the past 40 years, we have been in the business of revenue recovery in healthcare. We have an established call center that is focused on […]
Remember when styrofoam was the topic of environmental disaster? Plastic straws are stealing the press these days. Soda fountain ads from the past were adorable, as adults and children alike sipped refreshing beverages from a plastic straw. Truly a fairy tale image, but what happens when the fairy tale is done and the soda gone? That […]
There is a shift happening in the health care revenue cycle, and it is your patients who are taking on more financial responsibility. Due to the utilization of high deductible and copay health insurance plans, patient payments are now accounting for about 30 percent of healthcare revenue on the back end. With so much financial […]
I’m sure that you can remember your parents telling you to finish your veggies before you get up from the dinner table. If you were anything like me, mushrooms were your arch nemesis. But would you be able to finish your mushrooms if you knew that they could enhance brain function, may protect against cancer, […]
The influenza disease has been notoriously bad this year, causing hospitals to set up temporary overflow units to handle the influx of patients, as well as many patient deaths. We listen to our doctors when they say we need a shot, vaccination, medication, etc. We don’t take much time to question filling that prescription or […]
Trying to get a claim paid for the service you provided, over and over again means there is an issue that is standing in your way. It’s a path with variables, on a road trip a flat-tire can slow your forward progress. Our industry must press forward with a cleaner path towards the recovery of […]
For about 25 years now, I have dedicated my career to learning and understanding the nuances of what is referred to the “Business Office”. We all know that the term remains in active conversations, but sometime in the mid 90’s, the term “ARM (Accounts Receivable Management)” evolved to “RCM (Revenue Cycle Management) “ morphing it […]
We are always hearing that things are bad for us. Rarely do we hear that something considered a possible carcinogen by the World Health Organization (WHO) is being removed from the list. Over the past couple of years coffee drinkers have more reasons to rejoice over their morning, mid-day, and evening beverage. Coffee has been […]
The majority of us have a daily struggle with maintaining a healthy exercise routine. It is all too easy to make excuses to avoid the gym. If you had a tool that would allow you to maximize the time that you spend at the gym, would you be more inclined to go? Wearing a heart […]
Over the last century the advancements to improve and restore eyesight has progressed further than most people could imagine. When you have the slightest issue with your vision you can pick up the phone and call your optometrist or doctor. We continue to read articles that tell us more rest helps our bodies. But what […]
