Revenue Solutions
Our Revenue Solutions Division operates as a fully integrated, transparent extension of the healthcare provider’s business office. Our approach focuses on the consolidation of processes with technology and skill training. We consult with you on enhancing workflow solutions either in your system of record or ours. We leverage our knowledge gathered through trend identification within your inventory. We apply industry best practices to improve cash flow, project revenue and ultimately enhance patient satisfaction.
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Our goal is to maintain your revenue stream during conversion. Allocate your resources to the new environment, allowing GRANT & WEBER to work through the legacy environment ensuring your cash flow remains consistent throughout the conversion. We handle:
• Staged cut away timelines
• Incumbent staff engaged in new systems
• Continued to address open accounts receivable
• Report issues for revenue cycle quality improvement
• Revenue Projections
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Crossing all insurance types, our trusted services include the following but not limited to:
• Claims submission
• All insurance recovery & appeal processing
• Continuous quality improvement
• Workgroup participation
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Our “soft touch” approach means we work with your patients and make their experience a priority but ensuring you are paid accordingly as we offer:
• Patient friendly guarantor billing & statements
• Call center (technology supported) & customer service operations
• Patient portal (where applicable)
• Eligibility re-verification
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Our operational and technological approaches ensure that security and streamlining remain at the forefront of our mutual goals.
• Insurance eligibility batch processing for multiple payers
• Real-time insurance eligibility / claim status web portal
• Advanced bi-directional data interface process with electronic synchronization & reconciliation
• Skip tracing services
• HIPAA HITECH compliance / routine
• SAS70 compliance audits (SSAE 18) / PCI
• Language Line Services to provide interpretation in 200 languages